NO refunds, exchanges and store credits on FINAL SALE
Item/s must be returned in original condition, unworn, unaltered, unwashed and with tags attached.
Orders eligible for a Free Gift with purchase must include the free gift with the return.
Free Gift must be in original condition with all tags attached.
Return orders where the Free Gift is not included with the returned item will be charged at the full RRP amount.
All full price items are eligible for a full refund. This includes items that have been purchased with the first order discount.
Exceptions apply to sale items and promotional items where a discount of 30% or higher is applied.
Items purchased during a promotional limited time sale where a discount of 30% or higher is applied are not eligible for a store credit or return.
All sale items are not eligible for a store credit or return.
Charges for returning items are the responsibility of the customer.
We endeavour to process returns daily but please allow up to 3-5 business days for your return to be processed.
You will receive email notification when our team has processed your return.
We sincerely apologise for any inconvenience caused by receiving a faulty garment.
Please contact our Customer Care team customercare@sunsetlover.com with your order number and images of the fault and we will work with you to resolve it as soon as possible.
NO RETURNS on FINAL SALE
NO RETURNS ON FINAL SALE